Contact Almaty Tour KZ
Tell us your dates, the number of travellers and the tours you are interested in. We reply with availability and prices the same day, usually within the hour during working hours.
- WhatsApp (fastest)+7 707 717 71 01Messages answered daily 09:00–19:00 Almaty time (GMT+5); outside these hours we reply the next morning.
- Phone+7 707 717 71 01English, Russian and Turkish spoken. Calls and Telegram on the same number.
- Emailinfo@almatytourkz.comFor itineraries, group requests and partner enquiries from hotels and agencies.
Office
Almaty Tour KZ
22 Zenkov Street, Medeu District
Almaty 050000, Kazakhstan
Open daily 09:00–19:00. The office is in the historic centre, between Panfilov Park and the Green Bazaar, a 5-minute walk from Zhibek Zholy metro station. Visits are welcome, but most guests book on WhatsApp and meet us at their hotel on the morning of the tour.
Open in Google Maps · Read our Google reviews (5.0, 38 reviews)
What to include in your message
To get an exact price straight away, send us: your travel dates, the number of adults and children, the tours or places you want to see, group or private format, your hotel name if you already know it, and the language you prefer for the guide. If you are not sure what to choose, tell us how many days you have and what you enjoy, and we will suggest a plan.
Frequently asked questions
How fast do you reply?
Within 24 hours at the latest; during working hours usually within one hour on WhatsApp.
Do I need to pay a deposit?
Group tours usually need no deposit. Private tours are confirmed with a deposit of about USD 50–100 per booking; the balance is paid on the day of the tour in cash or by transfer.
Can I cancel or change my booking?
Yes, up to 72 hours before departure. Later cancellations of private tours are non-refundable; if we cancel because of weather or road closures, you get a full refund or a new date.
Do you pick up from the airport or from apartments?
Yes. Pickup is from any address in Almaty: hotel, apartment or the airport. Tell us the address when you book.
Do you work with travel agencies and hotels?
Yes. Write to info@almatytourkz.com for partner terms and group rates.
Send us a request
Fill in the form below and we will get back to you by WhatsApp or email.
Get your price for this tour today
Tell us your dates and group size. We come back with availability and an exact price — usually within a couple of hours.
- Rated 5.0 on Google
- Answer within 24 hours
- Free cancellation up to 72 hours
- English · Russian · Turkish
